FIMRC utilizes WhatsApp to triage, follow up, and educate their patients. When the CDC releases new COVID recommendations, FIMRC transforms them into easy to digest infograms. What about the patients that can’t read? This became my focus.

I performed a community needs assessment and identified the top preventative conditions the clinic sees for women and children. I worked with Doctora Karen to create videos in English and Spanish that could be distributed through WhatsApp to all the patients. The best part is that anyone who speaks English or Spanish can benefit from the videos. Our topics were focused on preventative health conditions for women and children. Our videos included self breast exams, hand-washing, child nutrition, healthy plate, and yeast infections/UTIs.

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